This paper analyses barriers to successful communication between priests of the Roman Catholic Church and their parishioners. The Diocese of Rzeszów is used as a case study. Research on its information policy was carried out at the end of 2012 and 2013. There are two preconditions treated as fundamental to the paper: the RCC, as well as any other organization, should communicate with its parishioners at every organizational level; there exist, however, barriers and constraints that make it difficult for parishioners to make use of modern communication tools and methods.
Keywords: The Roman Catholic Church, information policy, Roman Catholic Diocese of Rzeszów, barriers to communication.